Barcelona-Home

Pure scumbags of the worst caliber. Cancelled a 6 month contract on a Friday evening when move in was on Monday. Behave in any number of illegal ways.

We booked months in advance and confirmed our reservation with Barcelona-home. Our reservation was cancelled without giving any reason less than a week from our trip.

I do not recommend it!! This agency has big financial problems and is on the verge of bankruptcy. They illegally withheld 3000 euros from me and they have no money to return it. I am looking for people who have been harmed by agencies for a joint lawsuit

Do not use Barcelona-Home at all costs. They will not return your deposit with no reason. Four of my classmates and I stayed in one of these accommodations during our six-month period studying in Barcelona and our dealings with Barcelona-Home has truly been a sour experience. The company representative, Alba, who was responsible for our accommodation, would selectively ignore us if we had some issue or needed some help. But the final straw for me writing this review is this company scamming us out of our deposit. We had a pest control issue in the apartment, and sought help from Alba. However, Alba proceeded to ask us for a large amount of money in cash the following day, which we did not have. It is also the responsibility of the landlord to pay for pest control. We let Alba know that it was not possible to get this much money in 24 hours, and struck a deal that we would pay half-and-half for the pest control and Alba accepted. For the next 3 weeks, Alba continually ignored our requests to carry out the pest control, nobody came. Alba continually ignored us until it was time to take the majority of our deposit from us with no explanation. When we inquired, she said the price of the pest control had gone up because we had DELAYED it, even though we had been requesting it for weeks by now. She also charged us for unnecessary VAT and items in the house that did not need to be replaced. To this day we are still asking for more information from her and are being ignored. DO NOT use this company unless you want to be SCAMMED. If you would like proof of anything I've written here, you can get in contact and I will send the proof. I did not want to write such a review, but we have been given no other choice.

Professional service, they always try to help and try to do their best. Very satisfied...

Excellent service!! Everyone I spoke with was super helpful and nice. The attention and respect I received was unmatched. 10/10 will definitely recommend to anybody

No lo recomiendo para nada, el que atiende es un argentino muy borde y grosero, te cuelga el tlf y te trata mal, además las fotos de los apartamentos no son reales y tiene todos humedad y olor a tabaco. Pésimo en especial la atención

Barcelona-Home is probably the best experience I have had in my life, regarding the management of the flat I have for rent in Barcelona! The communication level is perfect, and all worked out perfectly so far (since Oct 2020), the payments are always on time, and the level of professionalism is very high! I would strongly recommend Barcelona-Home for both… rent a place to live, or to rent the place you have available. Keep the great work! 😊

I found an apartment on the website and paid a deposit of 200 euros. also because of the reservation I bought a plane ticket. When I called the company to find out about my apartment, they told me that the reservation was not confirmed. what does the company take money for if there is no guarantee of booking?

Alquilé un piso en Hom Barcelona desde abril, pagué comisión y alquiler por adelantado. La agencia aplazó un día la recogida de llaves. Cuando fui a buscar la llave, la agencia me informó que no podía alquilarme un apartamento. Pedí la devolución del alquiler y la comisión durante mucho tiempo. Después de un mucho tiempo me devolvieron parte del dinero no me devolvieron 610 euros la agencia no contesta e-mails ni llamadas si no quieres perder tu dinero evita esta agencia

Esta agencia es una organización criminal de ladrones. Las opiniones positivas son emitidas únicamente por los empleados. Sin respeto por el cliente, no devuelven el depósito y agregan cantidades que no se deben. Para evitar !

Very good agency for flat rental.

Did mandarin juice at home

The #1 rental agency in the city as far as I am concerned. They are professional, reliable and have a selection of wonderful places to rent - highly recommended.

Amazing place!!! The service is really good, I'd definetly recommend it to everyone. We had wonderful days in the apartment, all you need was there!

Serious company to deal with. We were looking for a partner in order to accommodate our customers for a motorcycle road trip, they took care of the customers from A to Z, making them feel like home. It's a pleasure to find a company who really cares for the serice at all stages. Will keep working with them for all our clients! Cheers!

I stayed at one of the apartments for the holidays in Barcelona and I loved it! Barcelona Home team is very helpful and professional. Apartment was very good with a very nice location.

I had an awesome experience with Barcelona-Home and I would recommend it to anyone visiting the city! The host is very professional and kind.

I had a great experience with Barcelona Home! They were so helpful and so friendly. I would definitely recommend them!

Agence très accueillantes ,site web très fiable et réactivité du personnel. L’accueille dans leur appartement a été incroyable,la sécurité de mon appartement ma permise de passer un séjour agréable. L’équipe m’a recommandé des activités ainsi que des endroit à visiter. Merci beaucoup pour votre aide,j’espère revenir vers vous très vite.

These people do a great job! Very nice and helpful! Fully recomendable!

У меня остались хорошие впечатления после сотрудничества с ребятами из Barcelona Home. Приятная команда, быстрое реагирование на просьбы, цена соответствует качеству. Рекомендую!

Best rental apartments in the city, perfect service, on time and reliable! All went smoothly

I had a great experience with Barcelona-Home. The staff is very professional and helpful, and they helped me out with everything I needed. We booked a beautiful apartment in San Antoni a central neighbourhood in Barcelona. The apartment had a terrace with an amazing view, and was bright, spacious and clean. I would definitely recommend Barcelona-Home as an agent for booking apartments in Barcelona!

Our stay at Barcelona - Home was very good and I enjoyed the apartment very much. it was my first time in barcelona and i did not know many people. the owner was very understanding, friendly and welcoming and often checked if we were doing well in the apartment. the apartment was very clean and fresh and had a big terrace with a wonderful view. it was a bright apartment located in a safe area (sant antoni). i would definitely recommend barcelona home to anyone who wants a nice and safe stay in Barcelona.

Excellent service. My stay was so comfortable and the Polish girl who helped me was so kind and glad.

Gente que ni sabe trabajar. El piso no era lo de las fotos. En el contrato ponía sábanas y toallas, cuando dije que no estaba ni me contestaron por un día, tuve que comprar todo. Después de unos días la "manager" dió acceso a mi piso al chico que lo alquilaba antes que yo...es decir, un desconocido entró en mi piso cuando yo no estaba, sin que lo supiera, en plena pandemia y con una fianza de casi 1000 euro. Me lo confirmó dicha "manager"cuando me dì cuenta de que alguien había entrado. Al final de la estancia me robaron 70 euro de tasa de limpieza, que no estaban en el contrato, gestionando mi dinero sin preguntar ni avisar antes. Un asco total.me gustaría mucho hacer el nombre de la dueña también... estafadores

apres avoir paye l acompte impossible de les joindre et de se faire rembourser grosse arnaque

Muy limpio y atención al cliente perfecta! Recomendable!

Muy contento con el trato al cliente.

Me ha gustado mucho el piso que he alquilado con Bcn home, estaba muy bien situado, cerca de restaurantes y museos. El piso era pequeño pero muy limpio y bien iluminado, realmente exactamente lo que buscaba.

Esta compañía tiene pisos preciosos y a buenos precios! Ofrecen ofertas dependiendo de la época del año, lo que lo hace una empresa ideal para gente del país. El apartamento que alquilé estaba en perfectas condiciones, muy limpio y bien situado. Acorde con mis expectativas, y el servicio fue fenomenal. Recomendaría 100%

All apartments are very clean, with good vibe and atmosphere!

I recently stayed with Barcelona home for an extended time and their service was awful throughout. OVERALL - Barcelona home WILL NOT TAKE CARE OF YOU as soon as you pay them their money and will hold your deposit for any reason you give them. The agent was frequently unresponsive and unhelpful. We were charged extra for a cleaning service which rarely came and was unreliable. We frequently had trouble with everyday things such as the wifi and we were not notified when they scheduled construction on our own terrace. On top of this, they witheld most of our security deposit, forcing us to pay for removal of BEDBUGS which were discovered in the apartment, as well as other charges while placing an extra tax on the return of the deposit (which does not belong). I was absolutely disgusted by the way this company takes advantage of students and/or international travelers who they know do not have the means to sue them for their inadequate service.

Had a good experience with the company until the last few weeks of my long term stay. It took them around 3 weeks to organise bed bug fumigation as the communication was so bad (ignoring texts and calls). Due to this delay in treatment, the fumigation cost us 100 euros more. At the end of the tenancy, the costs deducted from our deposit had 21% tax applied to them (including the fumigation fee??) and so the refund we received was significantly less than expected. When we queried this, we were met with ignored texts, phone calls and emails. The majority of the reviews on here are for internships!

Unfortunately, I’d like to echo a lot of what I’ve read here and elsewhere. We had a 6 month stay with Barcelona Home and while some aspects of the stay were lovely, the company turned out to be very shady. They asked for a considerable deposit, and then were very deceitful about how much they were withholding. We got about €700 fewer than we were supposed to get due to a bunch of last minute, nonsensical charges. Our agent, Alba, also disappeared once we started inquiring about what happened to our money. Little we can do now except write a bad review and hope no one else falls into this trap. We’re exploring legal action, but we’re not sure how much we’ll be able to do as foreigners. * Also I’ve noticed a lot of the reviews here on Google are written by interns inflating their ratings which we didn’t realize until well into our stay. Good luck and buyer beware!

Great service. Really helped in my recent visit to Barcelona. Would definitely recommend.

El piso que alquilamos fue agradable y estaba limpio a la llegada. El contacto con el propietario fue bueno y la agencia nos ayudó en todo momento.

I had a really great experience staying with Barcelona-Home. The apartment was very nice and I will definitely book another stay with them soon! Thank you! :)

The staff helped us with everything that was needed in a timely fashion. Friendly and sociable too!

Very good service! Staff are attentive and respond quick to all the needs and questions.

Really smooth booking process and when we collected the keys they were super friendly and helpful, thanks guys!!

I had to look for an apartment and I have to say the attention and treat that I had from the agency was very helpful and nice. I felt like my needs were really being listen and I always felts really confident working with them. Really great service.

I used to rent apartments from Barcelona-Home and always had a great experience and the staff were really helpful! Would definitely reccomend.

I had a pleasant stay. The quality of service is amazing as the staffs are very helpful in helping to explore the city of Barcelona. The apartment was very safe as they have a good security service.

I really liked my stay at Barcelona home. The people are very kind and helpful. We had a problem with our hotel booking however, they helped us to book another apartment very easily. The flat was very clean and had all the facilities we needed.

I had a nice experience with Barcelona-Home. The apartment was as I was expecting, clean, spacious, cozy. No problems with the payment since I had to change the dates of my stay because of COVID-19.

Me hospede la semana pasada y los pisos muy amplios. El servicio estupendo

We are still waiting for a refund of the sum of 134.49 euros that was taken from us. Therefore, you will kindly proceed to transfer this amount to our account as soon as possible. Otherwise, we would be obliged to take the necessary measures to assert our rights - reservation 19650

No hagan transacciones con esta gente. Gente especuladora, sin moral, que quiere sacar ventajas de una pandemia. Tenía reservado y pagado 2 meses por airbnb, sacado desde hace mas de un mes. El gobierno abrió el turismo para el 1 de Julio y esta gente nos canceló la reserva para subir los precios. Y encima no da la cara, no tienen escrúpulos. Le pondría cero estrellas si me dejara.

100% recomendable el servicio de Barcelona Home. Los apartamentos en Barcelona que hemos reservado pra nuestra escapada estaban impecables. La atención durante la reserva y al llegar estuvo muy bien. Personal muy atento. Ojalá todas las agencias de alquiler de apartamentos fueran así.

Grans professionals

I stayed at one of their apartments throughout the fall/winter, and while the Spanish may be used to warm weather, I don't think it is customary that the windows don't keep the wind out. Because of this, it got rather cold and the only way to warm up the apartment was by turning on the airco on a warm setting. There were no useful cleaning products, so the bathroom was rather dirty throughout my stay, even though someone came to clean every week. I was also not able to enter the apartment at the confirmed date because the guest that was staying before me, hadn't left. Whether this was because of communication between them or entirely the guest's fault, I do not know. So they lied to me and told me it was because of the fact that it needed to be cleaned and the woman who was supposed to do this, could not come. They were quite impatient while I was checking whether or not I could stay elsewhere for this one night, which is quite important when you're abroad. In the end, I paid for this night I could not enter and while I contacted them several times to get this sum back, you are not a client anymore to them from the moment they have received your money. They did not even answer my e-mails or messages, just completely ignored everything. *EDIT* After I published this, they responded to my review. So of course I tried to get in contact with them. But as of today, I have not received a reply.

Trato impecable! Superaron las expectativas con creces! equipo joven y dinámico! Volveremos a repetir!!!!!

Pity there is no option to put "-" here. Worst renting experience in my life. I've been to Barcelona 4 times and was in love with this place because never met this kind of behavior in local people. I tried to book an apartment through this company at airbnb. The agent was quite slow in answering my questions. I asked if it was possible to look at the apartment before booking. She said: "Yes" and we made an appointment. But she didn't give any address and was ignoring me within 3 days until the day of the appointment passed. After all she wrote me that they were not interested in my renting. The same was on whats app. There are dozens of negative reviews about this company on airbnb. I do not understand what they are still doing there. Many people complain that the "hosts" can change the location the day of arrival without warning clients or apologizing. They use the situation to cheat people. Shame! UPD: Guys, can't find an option to answer to your reply, so, will add it here. What are you going to figure out with me? The situation is clear: your agency has good reviews from people who rented expensive apartments and bad ones from those who rented cheaper flats. But I'm not a tourist going to Barcelona to waste away my life, I'm a scientist coming for research to make a contribution to global healthcare. And I'm not ready to pay 400 eur per night to stay there for 2 months. But it doesn't mean that I should be treated like that. So, figure it out with your staff and educate them to treat people as people regardless the cost of accommodation you offer. You have dozens of rules, cameras and noise monitors in the apartments (which is not legal I guess) and still behave like that with clients. Teach your agents to be professional and that's all you need to figure out. Best regards.

They rent an apartment, when I got there they said the apartment had a water leak, and I was directed to a room in an abandoned building. Then communications are closed. and the deposit I have no more hopes of receiving. I had rented a beautiful apartment in Arc de Triomf, for 34 days but because of the conditions of the room in which we were placed we returned on the 3rd day. And to top it off, we were mugged getting on the bus to the airport.

Appartamento Sagrada Familia BHM2-1360, permanenza dal 22 al 29 dicembre, ottimo appartamento dotato di tutto ciò che necessita in una location con tutti i servizi a portata di mano. Camere accoglienti e luminose, con vista dalla sala della parte alta della Sagrada Familia. Il giorno 27 a causa di una perdita del bagno nel sottostante appartamento la mattina ci viene tolta l'acqua, costringendoci (2 adulti e una bambina) ad andare nei BAR per poter utilizzare il bagno, fortunatamente nel pomeriggio, e ringrazio, arriva l'idraulico che riesce a trovare la perdita, era lo sciacquone del water e pertanto viene disattivato. Il resto della nostra permanenza siamo stati costretti ad utilizzare secchi d'acqua per il water. Capisco l'imprevisto, però per il disagio sarebbe stato giusto almeno un riconoscimento o almeno due parole di scuse. Nel complesso siamo stati soddisfatti del servizio e dell'appartamento

Buen lugar!

PERFECT service.

Terrible service. First, they boldly lied to my face about the property management. I explicitly asked them if the property manager returned the deposit promptly. They told me she was wonderful, they had been working with her for a long time, the deposit would be returned immediately. In reality, the manager was absolutely unresponsive and it took me 2 months to get my deposit back. I don't believe they did not know about it. Second, when I contacted them about these issues, they simply did not respond to any of my messages. As soon as they got my fee, they just vanished. AVOID AT ALL COSTS!

Terrible stay. Company don’t care at all about customer experience and wanted us to stay in a room that was being renovated and had workers coming in every day! Took them 7 days to move us after much complaints from ourselves, and the place they moved us to had no air con and no hot water for 2 weeks! Once we complained to air bnb, the host became very petty and tried to lie there way out of solving our situation. Luckily we recorded all conversations and had proof of issues so air bnb were able to see through their lies. If you want to have a nice stress free holiday, do yourself a favour and avoid this company at all costs!

Mejores apartamentos de Barcelona! Gente joven y fantástica

The apartment was very nice and clean and it had everything we needed to make our stay as comfortable as possible. The view from the balcony was also very nice.

I was in vacation with my friends, we rented a house with Barcelona Home. The house was super clean and when the owner met us he gave us also some advice about places to visit and was very friendly. Nice company, we had good experience.

It was a pleasure for me to book with Barcelona-Home! I came to Barcelona for my exchange semester and BH helped me to find a nice place to stay in the city centre for affordable price.

Am arendat un apartament pentru părinții mei care au avut o mini vacanta de o săptămână în Barcelona. Desi pretul totusi nu a fost atât de mic, ei au fost foarte mulțumiți de condiții.

habe die nummer angerufen und super unterstützung beim finden einer unterkunft bekommen, die abwicklung war problemlos!

I have rented an apartment with this company Barcelona-home and it was quite good experience for me since I came for Erasmus studies for 6 months and the apartment was clean and good, the owner was polite and we got two keys set as we demanded. Good work by Barcelona-home team thanks to all.

Excellent service !! We got everything we need and it was comfortable, also the owner gave a compliment dinner. me and my friends had a pleasant stay. Barcelona was awesome and barcelona-home found us a perfect apartment and nice location too. Best regards

I came to study in Barcelona for a semester. The apartment is massive and really great to meet people., room was light, bright and colorful better at the library anyway so wasn't an issue for me. very central too! agent who work there handled me so polite and caring, I would definitely recommend to my friends and family as well. Thank you for your service Barcelona-home.

Beautiful decorations in apartment The area was calm but still close to metro, Barceloneta and Park Ciutadella, where I loved to spend time at the weekends. The apartment is very beautifully decorated and there wasn't anything missing :) we had a great stay and will definitely be back sooner or later!

Tried to rent an apartment with them, good costumer service, in the end didn't work, but they were always cordial and tried to "make it happen"

I booked the apartment online, then I received an email about the reservation (without the confirmation of the price and the amount of the deposit what I have already transferred to them) to let me know that the owner will contact me with the further details within 48 hours. I emailed and messaged them on Facebook after 3 days to ask about my reservation without any luck. They got back to me only after my boyfriend phoned them. He was told that our reservation has been cancelled???? because the owner said that the paid deposit was not enough.... We haven't received even an email about the cancellation so if he hasn't called them, I would have been still waiting for their answer. After all this, I transferred the remaining amount of the deposit, then I was sent a confirmation email with an amount which was about 140 euros more than the original price and contains fees what I was not aware of because they were not on the website when I booked the apartment (e.g. cleaning fee). When I complained about it they emailed me back that the price was incorrect on the website when I booked the apartment and they just want to let me know that they have changed the incorrect price which obviously didn't help me out.... I have never given bad review to anyone before because everyone makes mistakes as we are humans but how they dealt with this issue was ridiculous. I give 1 star just because I can't give 0. Very poor customer service, avoid this agency!

Best customer service, perfect apartment and they ask our preference and value it accordingly I will recommend to my friends too. Best experience.

I rented an apartment with Barcelona-Home and they met all our expectations. The guy of the check in was there waiting for us when we arrived and he helped us with the apartment. He also recomended us the best restaurants and shows in the city. The apartment was as it looked like in the photos, it was clean and elegant, well equipped and located. We got the deposit back and I would book it again.

Barcelona-Home helped my find a perfect apartment in a good location and suitable price and they were very helpful with all my requests.

Buena atención al cliente. Mis dudas fueron resueltas telefónicamente en unos minutos. La estancia en uno de los alojamientos publicados fue estupenda disfrutando de Barcelona

Fantástico. Alquilé una habitación con ellos para unos amigos americanos. Estaban encantados!!!! Además ofrecen servicios de ocio como tours, night live. El equipo es muy amable y no tuvimos problemas con el depósito. Recomendable 100%.

Mi experiencia con Barcelona-Home fue muy positiva. El personal es muy querido y nunca tuve una dificultad.

The company has a very helpful customer service that we really needed since of our flight was delayed by 3 hours... Thank you again for the fast problem solving!

Nice place, recommended!

Very profesional company. I found amazing apartment with nice price on their website. After coming to Barcelona they took care about us and offered some activities and parties.

Booked a flat with my fiancee, good service and good flat!

Casa pulita, gestori disponibili. Fantastica esperienza a Barcellona, consigliatissimo!

Fundamentalmente es una agencia que alquila apartamentos, vende experiencias y crea eventos.. hemos reservado una casa en Barcelona (preciosa), un tour para Montjuic y Tibidabo (merecen una visita), y las noches hemos llegado a las discotecas gratis.

The home was clean and tidy with stylish decoration. The host was very helpful and nice. Location was good, near public transportation. Recommended!

Un buon compromesso tra qualità e prezzo, la posizione è strategica, l'ambiente accogliente nella sua semplicità.

👍🏻👍🏻👍🏻

BarcelonaHome supported the owner in keeping the security deposit for no reason and did not protect us as customer at all. I asked for any proof, evidence, bills, images and such to proof that we did overuse or damage anything. None were given, the deposit of 1200 euros was kept behind for no valid reason. Very disapointed in the service of BarcelonaHome and therefor I will never use their services again. I do strongly recommand people to book somewhere else.

Terrible company! Avoid at all costs. After making a booking the company can then decline your booking up to 48 hours later! I simply cannot understand how an apartment rental company is still running like this in the 21st century when far superior booking companies exist. You seriously need to rethink your booking process. Terrible experience with their staff who were rude, unhelpful and inconsiderate

After making a reservation, we tried to cancel our transaction. We didn't understand that this was a shared apartment. We immediately tried communicating with them using the website chat. The host hadn't accepted our reservation at than point.The person who replied told us that he couldn't do anything because it was Saturday. We couldn't find any way to contact them at the weekend. After explaining what happened, they were not helpful and kept the whole deposit.

I rent an apartment in Barcelona Home, they were really nice, friendly and helpful. The team is young and know their work really good. I recommend.

A very good company with helpful staff. I am staying in Barcelona for half a year and Barcelona Home are always very friendly and sympathetic despite the fact that they don't need to be, as all the apartment issues should be solved with the landlord.

price was tripled after I booked and paid deposit, unreliable

Los pisos en alquiler están muy caros, y la atención al cliente es pésima! busquen más alternativas para quedarse, se van ahorrar buen dinero y tiempo.

FOR ENGLISH SEE BELOW Barcelona-Home heeft een huis geaccommodeerd in Barcelona wat erg de moeite waard leek. Helaas hebben zij in hun aftercare ontzettende steken laten vallen. In het begin leken ze nog oren te hebben voor onze klachten nadat er een substantieel bedrag aan borg werd ingehouden zonder bewijs. Het restant van de borg, waar we zelfs volgens de verhuurder nog recht op hadden, is vervolgens ook nooit overgemaakt onder het mom van 'het is niet onze schuld dat wij het naar een verkeerd rekeningnummer hebben overgemaakt wat jij nog nooit gezien hebt'. Dat Barcelona-Home wel de vruchten plukt van het verhuren van zulke louche appartementen maar niet de verantwoordelijkheid neemt als deze personen huurders die alweer uit Spanje vertrokken zijn financieel onterecht een arm uitdraaien is werkelijk tenenkrommend. Ik zou iedereen adviseren hier met een grote boog omheen te lopen. Barcelona-Home facilitated a house for us that seemed like a nice deal when we got and stayed there. Unfortunately Barcelona-Home decided to totally neglect their aftercare at the moment that the owner of the property decided to financially abuse us by claiming our deposit money without any clear evidence. Probably the most astonishing part is that even the part of the deposit that the owner thought was still ours to keep has never been paid as well. Initially it seemed that Barcelona-Home was the listening ear that a property facilitator should be, but unfortunately they turned out to love reaping benefits of shady property owners as long as they can totally neglect their duty to protect renters (who already left Spain again) against these sharks when things go south. The lack of clear-mindedness and unwillingness to help in this pretty unwished for situation should make EVERYONE RECONSIDER TO CHANGE THEIR MIND when looking for accommodation in Barcelona.

A FUIR ! Ce son des vrais ESCROCS, nous avons payé des frais de réservation sur internet et le restant était a payer sur place, une fois sur place, ils nous ont rajouter 300€ en plus sur la location, ils savent très bien que nous n'allons pas nous rétracter et trouver une autre location le jour même, la seul solution est de payer, SUPER. De plus, une caution de 500€ nous a été débité pour aucune raison valables, aucun moyen de récupérer notre caution, nous ne sommes plus sur place et l'agence ne nous répond plus. Aucun professionnalisme de leurs part, passez plutôt par AirBnB vous aurez beaucoup moins de soucis.

Abwicklung schnell, Wohnung gut.

Great experience helpful staff

There was a construction in the building during our 3 months stay so the apartment was quite noisy almost every day. Also the pictures are modified with nice colours so in the reality its not as nice as in the pictures. We were also charged with extra costs (electricity, VAT etc.) and didn't get the whole deposit back after the stay. Customer service could had been better.

muy bien

great service

J'ai loué un appartement de vacance via cette agence et je n'ai rien regretté !! L'équipe est très sympa, l'appartement était à la hauteur de mes espérances et Barcelone et une ville géniale !!!! J'y retournerais probablement très prochainement et je pense sérieusement à repasser par cette agence. Je vous recommande vivement Barcelona Home ! et de manière générale de venir séjourner quelques jours à Barcelone si ce n'est pas déjà fait.

It was a very good experience. Our year-end holidays were what we expected. Treatment at checkin was exquisite, and apartment cleaning was spotless!

I had the pleasure in booking my apartment with Barcelona-home. As a Dutch student looking for an internship and a apartment in a big city like Barcelona isn't easy. Barcelona-Home helped me find an apartment and even supported me with an internship. And now i can say with all happiness, that i am doing my internship at Barcelona-Home and i am living in one the greatest cities in the world. Thank you Barcelona-Home.

Gracias por vuestro piso que estaba muy centrico. Mi amigo estaba muy contento de su vacaciones en Barcelona !