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4.9 (108 opiniones)
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104 opiniones
Jeffrey Schenk
hace 1 año - 5 (Experiencia positiva)
Jelena is a very professional and friendly person, who knows the market very well and tells you like it is. Honest and factual. I have been doing business with her for more than 2 years now and she’s really good in what she does!
Tracey Burnett
hace 5 años - 5 (Experiencia positiva)
I cannot speak highly enough of Jelena and her company. She is amazing. They have such a great commitment to ensuring that the client is happy. They over deliver in every respect. I have experience with other real estate companies and property consultants in Valencia and the UK and I can honestly say that they are the best. Their attention to detail is magnificent - nothing is left to chance and I just knew that they had my back in every respect. They offer a full service from consultancy and search to the tedious elements after you have moved in such as dealing with the utilities companies which in Spain is always a real challenge! They make moving home almost a pleasure! This company is the only one you should use, whether it is to buy or rent a home or an investment property.
adriana pons vila
hace 2 años - 5 (Experiencia positiva)
Jelena es muy buen profesional. Llevo varios años encargándole la gestión de mis alquileres y estoy encantada de su trabajo.
Respuesta de At Home in Valencia
Muchísimas gracias Adriana por tu valoración y tus amables palabras. Es un verdadero placer encargarnos de la gestión de tus alquileres y nos alegra mucho saber que estás contenta con nuestro trabajo. Eres una propietaria de cinco estrellas: muy atenta y agradable con todos los inquilinos, responsable, y siempre manteniendo tus pisos en condiciones impecables. Todo esto hace que nuestro trabajo sea mucho más fácil y agradable.Gracias por la confianza que nos has dado todos estos años. Un cordial saludo, Jelena.
Daphne Hartensveld
hace 1 año - 5 (Experiencia positiva)
In mei in contact gekomen met Jelena voor een appartement in Valencia. Het contact was erg fijn, ze spreekt namelijk goed Nederlands, waardoor het contact makkelijker is. Vervolgens hebben we een videocall met haar gehad, zodat we het appartement konden zien. Inmiddels zitten we er al een paar weekjes in en is het precies zoals op de foto's! De eerste dag toen we aankwamen was er wat aan de hand met de douche, door de vorige huurders. Dit hebben ze binnen 2 dagen opgelost en ze kwamen zelfs voor het ongemak nog een heerlijke pan paella brengen! Ik zou het dus zeker aanraden om via At Home in Valencia een appartement te huren, want je krijgt naast een mooi appartement ook een super goede service.
Respuesta de At Home in Valencia
Beste Daphne, Heel erg bedankt voor je mooie woorden en deze fantastische review! Het was een plezier om jullie te helpen bij het vinden van het perfecte appartement in Valencia. Fijn om te horen dat alles precies is zoals jullie hadden verwacht en dat het probleem met de douche snel en naar tevredenheid is opgelost. We doen ons best om niet alleen een mooi appartement, maar ook een uitstekende service te bieden, dus het is geweldig om te lezen dat jullie dat zo hebben ervaren. Heel veel plezier in jullie nieuwe woning en natuurlijk staan we altijd klaar als jullie vragen hebben of iets nodig hebben! Hartelijke groet, Jelena.
Vuk Nikolić
hace 1 año - 5 (Experiencia positiva)
Respuesta de At Home in Valencia
Thank you Vuk for your 5-star rating of our services. It was a real pleasure to assist you and Ivana throughout the process of purchasing your new home in Valencia. I truly hope you will enjoy many happy and memorable moments in your new home. Warm regards, Jelena.
Victoria Site
hace 1 año - 5 (Experiencia positiva)
Llevo colaborando con María y Jelena desde hace varios años en la gestión de mi apartamento en Valencia, y la experiencia no puede ser más positiva. Desde el primer día me transmitieron confianza, seriedad y un profundo conocimiento del sector inmobiliario, cualidades que con el tiempo no han hecho más que confirmarse. La gestión de los alquileres de temporada siempre ha sido impecable: comunicación clara, transparencia en cada detalle y una dedicación absoluta para que tanto los huéspedes como yo estemos plenamente satisfechos. Destaco especialmente su rigurosidad y meticulosidad en cada gestión, lo que se refleja en un resultado excepcional: mi apartamento no ha estado vacío prácticamente ni un solo día. Su gran profesionalidad, su capacidad de resolver cualquier imprevisto con rapidez y eficacia, así como su cercanía y trato humano, hacen que trabajar con ellas sea siempre un verdadero placer. A lo largo de estos años me han aportado tranquilidad, seguridad y la certeza de que mi propiedad está en las mejores manos. Sin duda, recomendaría sus servicios a cualquier propietario que busque una gestión seria, responsable y de confianza. Gracias, María y Jelena, por vuestro excelente trabajo y por acompañarme durante todo este tiempo con tanta dedicación y profesionalidad.
Respuesta de At Home in Valencia
¡Muchísimas gracias, Victoria, por tus palabras tan generosas y por la confianza que nos has dado durante todos estos años! Para nosotras es un verdadero orgullo y una gran satisfacción saber que nuestro trabajo te aporta tranquilidad y seguridad, y que tu apartamento siempre haya estado en las mejores condiciones y bien gestionado. La confianza mutua, la buena comunicación y el excelente estado de tu inmueble han hecho que todo fluya de forma natural, y para nosotras ha sido —y sigue siendo— un auténtico placer acompañarte en este camino. Y ni hablar de tu habilidad para diseñar el interior del piso con tanto gusto, calidez y armonía. Gracias de corazón por recomendarnos y por valorar tanto nuestro esfuerzo. Seguiremos dando siempre lo mejor para estar a la altura de tu confianza. Un abrazo muy grande, María y Jelena.
Stefan Scheib
hace 1 año - 5 (Experiencia positiva)
Really great service and always friendly and helpful, when you have questions or problems.
Respuesta de At Home in Valencia
Thank you so much for your kind words and 5 stars, Stefan! Wonderful to hear that you felt supported and well taken care of. It’s always our goal to be helpful and responsive whenever our clients have questions or need assistance. Warm regards, Jelena.
Ana
hace 1 año - 5 (Experiencia positiva)
Estoy encantada con los servicios de At Home in Valencia. Jelena combina profesionalidad y cercanía a partes iguales. Se preocupa por encontrar los mejores inquilinos, como si la propiedad fuera suya. No es fácil encontrar a profesionales con su sentido de la responsabilidad
Respuesta de At Home in Valencia
Muchas gracias, Ana, por tus amables palabras y por la confianza que me has dado durante estos tres años. Es un verdadero placer gestionar tus pisos y acompañarte en este camino, siempre intentando cuidarlos como si fueran míos. Tu confianza, tu colaboración y el hecho de que tus pisos estén siempre en condiciones impecables hacen que todo sea mucho más fácil. Un fuerte abrazo, Jelena.
Auke Veenstra
hace 1 año - 5 (Experiencia positiva)
Respuesta de At Home in Valencia
Thank you very much Auke, for the 5 stars! It has been a real pleasure working with you over the past three years in managing and renting out your flat. We truly appreciate your trust and collaboration and look forward to continuing this positive partnership. Kind regards, Jelena.
Lidija Novakovic
hace 1 año - 5 (Experiencia positiva)
I recently worked with the team of At Home in Valencia to find my new home, and I can highly recommend them. From the very first call they really listened to what I was looking for. They didn’t try to push me into anything, but instead guided me through every step of the process. With Jelena, communication was always clear. She has lots of local knowledge, which made me feel confident during the whole process.
Respuesta de At Home in Valencia
Dear Lidija, Thank you so much for sharing your experience and for the recommendation! We are delighted to hear that you felt guided and supported throughout the process — listening closely to our clients and understanding their needs is always our priority. Your kind words about our communication and local knowledge mean a lot. I wish you all the best in your new home in Sagunto! Warm regards, Jelena.
Elena Brady
hace 1 año - 5 (Experiencia positiva)
Great experience dealing with Jelena, apartment is everything we saw and were told prior to arrival. Great communication
Respuesta de At Home in Valencia
Thank you so much for your kind words Elena! It was a pleasure helping you and your friends find a home in Valencia, and I’m delighted to hear everything matched your expectations. Wishing you a wonderful time studying and living here, enjoy every moment of your Valencia adventure. Kind regards, Jelena.
Daniela Steiner
hace 1 año - 5 (Experiencia positiva)
Agradezco tanto toda la atención de At Home in Valencia! Maria ha sido muy atenta y presente en todo el proceso, tanto inicial como ahora que ya estamos mudados! Ha sido muy profesional, comprometida, amable, apoyadora para que nosotros podamos tener en el apartamento todas nuestras necesidades cubiertas. Y adaptarnos a las necesidades que se van presentando. Siempre con buen animo y receptividad. Los recomiendo ampliamente!! Muchas gracias Maria y At Home in Valencia!!
Respuesta de At Home in Valencia
¡Muchas gracias por tus palabras! 💙 En At Home in Valencia siempre intentamos dar el mejor servicio posible, acompañando cada paso con cercanía y atención. Nos alegra mucho saber que te has sentido apoyado y bienvenido en tu nuevo hogar. ¡Un placer enorme haber compartido este proceso contigo! ✨
Steven MacMahon
hace 1 año - 5 (Experiencia positiva)
Respuesta de At Home in Valencia
Thank you, Steven, for your 5-star rating of our services. It was a pleasure assisting you and your friends, fellow students, in securing the lease while you were still in Ireland. We truly hope you enjoy the flat and have a wonderful time in Valencia. Kind regards, Jelena.
Marjana Mijatovic
hace 1 año - 5 (Experiencia positiva)
We’ve had a wonderful experience with At Home in Valencia. Jelena is friendly, reliable, and genuinely cares about helping her clients. She supported us first in finding a rental and later when we decided to purchase an apartment. Always quick to respond and patient with all our questions, she made sure everything went smoothly from start to finish. Highly recommended if you’re looking for a personal and trustworthy service.
Respuesta de At Home in Valencia
Dear Marjana, Thank you so much for your wonderful review and for sharing your experience! It was a real pleasure to support you first in finding a rental and later with the exciting step of buying your apartment in Valencia. I’m also very happy I could help with the full renovation of the purchased flat by connecting you with a reliable architect and construction company — the result is fantastic, and I can only imagine how happy you must be with your beautiful new home. I’m thrilled everything went smoothly from start to finish. Wishing you lots of joy in your new place, and remember, I’ll always be here if you need anything in the future. Warm regards, Jelena.
Gloria G.
hace 1 año - 5 (Experiencia positiva)
This agency is the absolute best! Jelenas organisation was amazing from the very first conversation until we got the apartment. We moved from Barcelona to Valencia and the whole conversation was only through phone. She was so kind to show us around via a facetime call. This wasn’t an issue at all for Jelena for which we’re super grateful. Furthermore, the apartment we now live in is astounding!!! It is a very beautiful and bright apartment which has everything you could ask for. So happy, that we found this agency, definitely recommended!!
Respuesta de At Home in Valencia
Dear Gloria, Thank you so much for your amazing review! It was truly a pleasure to help you find the perfect apartment to rent in Valencia, especially remotely since you were in Barcelona and unable to see your flat in person. I’m glad the Facetime tour made the process easy for you and that you love your beautiful, bright new home. Thank you for your trust — your kind words mean a lot to us. I wish you all the best and many happy moments in your new place! Warm regards, Jelena.
Ivana Vrbic
hace 1 año - 5 (Experiencia positiva)
We had the great pleasure of finding our home with Jelena. She is professional, proactive, and truly focused on her clients’ best interests. When we chose the apartment we wanted, Jelena went the extra mile to negotiate favourable terms with the owner and even filled in the gaps left by the agency representing the owner of the apartment. She was one step ahead throughout the entire process. In the end, Jelena provided tremendous help with our move to the new place, and we could not be more grateful for everything she did.
Respuesta de At Home in Valencia
Dear Ivana, Thank you so much for your kind words and for trusting me to guide you through the purchase of your new home in Valencia. It was a true pleasure to support you at every stage — from finding the right property to negotiating the best terms and ensuring a smooth handover. I’m so happy that everything came together perfectly in the end. Wishing you many happy years and wonderful memories in your new home! Warm regards, Jelena
Javi Cano
hace 1 año - 5 (Experiencia positiva)
Aconsejo totalmente trabajar con esta empresa. Me gestionaron el alquiler de mi casa de una forma muy resolutiva. Me facilitaron mucho todo el proces. Maria y su compañera son muy cercanas. Maria, muchas gracias por apoyarme en mi falta de tiempo para desplazarme.
Respuesta de At Home in Valencia
Javi muchas gracias por tu confianza, es imprescindible para la colaboración.
Jose Humberto Ochoa Medina
hace 1 año - 5 (Experiencia positiva)
Mi experiencia con At Home in Valencia fue excelente. Desde el primer contacto, el trato fue muy profesional y cercano. En especial, quiero agradecer a Jelena, mi asesora inmobiliaria, quien me acompañó en todo el proceso de arrendamiento del piso. Su apoyo, paciencia y dedicación hicieron que todo fuera mucho más fácil. Estoy muy satisfecho con los resultados y no dudaría en recomendar sus servicios.
Respuesta de At Home in Valencia
¡Jose, Muchísimas gracias por tu reseña tan positiva! Me alegra enormemente saber que tu experiencia con At Home in Valencia haya sido excelente. Ha sido un placer acompañarte en todo el proceso de arrendamiento y poder ayudarte a que todo resultara más sencillo. Tu satisfacción es la mayor recompensa a mi trabajo y me motiva a seguir dando siempre lo mejor. Será un placer volver a ayudarte en el futuro, siempre que lo necesites. Un cordial saludo, Jelena.
Filip Pejović
hace 1 año - 5 (Experiencia positiva)
We had a fantastic experience with this agency! Jelena was incredibly helpful throughout the entire process of buying our apartment. She took the time to understand our needs, helped us find the right place, and made everything so much easier, from viewings to paperwork. Her communication was always clear and prompt, and we felt supported every step of the way. We truly appreciated her professionalism, dedication, and friendly approach. Highly recommended!
Respuesta de At Home in Valencia
Thank you so much, Filip, for your wonderful words! It was a real pleasure to accompany you and your family on the exciting journey of acquiring your flat in Valencia while you were still living near Barcelona. I’m very happy that I could make the whole process easier for you - from viewings to paperwork, and even with some small adaptations in the flat. It’s amazing to hear that you felt supported every step of the way, because that is exactly what we stand for with our clients. Your trust means a lot to me, just as much as knowing that you’re happy with the result. Thank you for choosing us. Wishing you and your family many beautiful moments in your new home! Warm regards, Jelena.
Charné Coetzee
hace 1 año - 5 (Experiencia positiva)
Jelena and the team from @Home in Valencia were exceptional, they advocated for both the landlord and tenant during negotiations. They even went as far as to assist with the administrative processes such bill changes to my name and repairs in the apartment. Very professional and attentive.
Respuesta de At Home in Valencia
Dear Charne, Thank you so much for your kind words! It was a pleasure to assist you and make the process as smooth as possible. We always strive to support both landlords and tenants so everyone feels confident and taken care of. We’re thrilled to hear you felt well looked after, and we wish you a wonderful time in your new home! Warm regards, Jelena
Micaela Sol Liporace
hace 1 año - 5 (Experiencia positiva)
Excelente atención de María, siempre atenta y muy predispuesta. Super recomendable además súper rápido!
Hitachi Kanishiro
hace 1 año - 5 (Experiencia positiva)
We had a wonderful experience renting our apartment in Valencia thanks to Jelena. She went above and beyond to prepare everything for our arrival, even helping us find a moving company for our relocation from the Netherlands to Spain. The whole process was smooth and stress-free. She speaks both English and Spanish fluently, which is perfect for expats like us. Her professionalism and attention to detail truly stood out. We highly recommend working with At Home in Valencia!
Respuesta de At Home in Valencia
Thank you so much for your wonderful feedback! It was a real pleasure assisting you with your move from the Netherlands to Valencia and making sure everything went smoothly with the move and flat rental. I’m delighted to hear that the process felt stress-free, that’s exactly what we aim for! Wishing you lots of happiness in your new home here in Valencia, and thank you again for recommending At Home in Valencia. Warm regards, Jelena.
Ewa
hace 1 año - 5 (Experiencia positiva)
Agencia inmobiliaria buena y confiable, explican todos los temas legales en detalle y ayudan con cualquier problema. Recomiendo 100%
Respuesta de At Home in Valencia
¡Muchísimas gracias por tu reseña y por tu recomendación! Nos alegra saber que te has sentido acompañada y con confianza durante todo el proceso. En At Home in Valencia ponemos mucho cariño en explicar cada detalle y en estar siempre disponibles para ayudar. Un placer enorme haberte acompañado, ¡y aquí seguimos para lo que necesites en el futuro! Un cordial saludo, El equipo de At Home in Valencia
Sebastián Arias
hace 1 año - 5 (Experiencia positiva)
Son la inmobiliaria más honesta y más correcta que he conocido. Siempre dan la milla extra y de verdad se preocupan por su trabajo impecable. Hacen lo necesario para que arrendador e inquilino estén a gusto. De verdad súper recomendados.
Respuesta de At Home in Valencia
¡Muchísimas gracias por tus palabras tan generosas! 🌟 Nos llena de alegría saber que valoras nuestra forma de trabajar y el esfuerzo que ponemos cada día en cuidar tanto a propietarios como a inquilinos. Para nosotros es fundamental que ambas partes estén a gusto y sientan la confianza de estar en buenas manos. De corazón, gracias por tu recomendación y por confiar en At Home in Valencia. 🙌 Aquí seguimos siempre que nos necesites. Un fuerte abrazo, El equipo de At Home in Valencia
Matheus Balduino
hace 1 año - 5 (Experiencia positiva)
I had a great and smooth experience renting with At Home—they really care about what we need! I got help finding my place and navigating the local bureaucracy, plus they were always available and scheduled the places according to my agenda, which made the whole process easy for me. I'm really grateful and appreciate the good service.
Respuesta de At Home in Valencia
Thank you so much for your kind words Matheus! We’re really happy to hear that the process felt smooth and easy for you, that’s always our goal. It was a pleasure helping you find your place and supporting you along the way. We wish you lots of happiness in your new home in Valencia.
Helena Reen
hace 1 año - 5 (Experiencia positiva)
Jelena worked super hard in the apartment project and exceeded all our expectations - thank you!
Respuesta de At Home in Valencia
Dear Helena, Without your trust, amazing support, and knowledge, it would not have been possible to achieve what we did. Just like you, I am truly thrilled with the result we accomplished together. Warm regards, Jelena.
Eduardo Paladino
hace 1 año - 5 (Experiencia positiva)
Muy buen trato y estan pendientes de ti inclusive luego de hacer el trato por el alquiler.
Respuesta de At Home in Valencia
¡Gracias, Eduardo, por tus 5 estrellas! Ha sido un verdadero placer acompañarte en este camino, y recuerda que siempre puedes contar con nosotros para lo que necesites. Un saludo cordial, El equipo de At Home in Valencia
Rodolfo Velázquez
hace 1 año - 5 (Experiencia positiva)
Mi experiencia con At Home in Valencia ha sido excepcional. Desde el primer contacto, sentí que estaba tratando con alguien muy profesional y dedicado, con la experiencia y conocimiento profundo del mercado que permitió entender mejor mis necesidades y perfil, así como una excelente comunicación, respeto y amabilidad que hicieron que ganara rápidamente su confianza. Eso para mí era tan importante como el resultado. María, es espectacular, definitivamente hizo la diferencia en cuanto a lograr en un tiempo récord el cerrar una operación que tenía varios retos y manteniendo un servicio de alta calidad. María, siempre fue más que una profesional dando un consejo, fue mi socia y cuido por mis intereses igual o más de como yo lo habría hecho. Tiene un equipo multi-disciplinario,, contactos y relaciones que facilitan enormemente el proceso y siempre con el mismo estándar de servicio, calidad y confianza. La comunicación clara/transparente, su ética, conocimiento del mercado y su capacidad para encontrar la propiedad perfecta para nosotros en un tiempo récord fueron clave. Por mi parte continuaré haciendo uso de sus servicios posventa dado lo satisfecho que quedé con su servicio. Recomiendo ampliamente a esta agencia para cualquier persona que esté buscando un servicio inmobiliario de calidad, efectivo y sobre todo para aquella persona que busca confianza.
Respuesta de At Home in Valencia
¡Qué alegría leer tu reseña! Nos llena de satisfacción saber que tu experiencia con At Home in Valencia ha sido tan positiva y que hemos podido acompañarte en este proceso de manera efectiva. Ha sido un placer trabajar contigo, entender tus necesidades y ayudarte a encontrar la propiedad perfecta. Sabemos lo importante que es sentir confianza en cada paso de una operación inmobiliaria, y nos enorgullece saber que pudimos brindarte esa tranquilidad. Agradecemos tu confianza y tus palabras. Seguiremos aquí para cualquier cosa que necesites, tanto ahora como en el futuro. ¡Gracias por elegirnos y por recomendarnos!
Jackson Redmoon
hace 1 año - 1 (Experiencia negativa)
Pésima experiencia
Respuesta de At Home in Valencia
Dear Mr. Jackson Redmon, We hope this message finds you well. We recently came across your review and wanted to reach out directly to clarify a few points. After thoroughly checking our database, we couldn’t find any record of having been in contact with you as a client. Could you kindly verify if it was indeed At Home in Valencia you were referring to? We believe there may have been a misunderstanding, and we’d greatly appreciate it if you could double-check this. If you’d like to discuss your experience in more detail, please don’t hesitate to reach out via email at welcome@athomeinvalencia.com or call us at +34 641 260 185 or +34 604 902 587. Even better, we’d be happy to meet with you in person to better understand your concerns. We look forward to your response and the opportunity to clarify this matter. Kind regards, The Team at At Home in Valencia
Martín Rico
hace 2 años - 5 (Experiencia positiva)
Todo perfecto! Respuesta rápida y cordial. Muchas gracias por ayudarme a encontrar el piso. Jelena es una genia!
Respuesta de At Home in Valencia
¡Muchísimas gracias por tus palabras Martin! Me alegra saber que todo fue perfecto y que pudimos ayudarte a encontrar tu piso. Para mí ha sido un placer acompañarte en este proceso. Un cordial saludo, Jelena.
Katarina Stepanovic
hace 1 año - 5 (Experiencia positiva)
We couldn’t be happier with our experience working with Jelena. From the first meeting, she and her team were incredibly friendly, and professional, and truly listened to what we were looking for. Not only did they help us find and purchase the perfect apartment but also supported us every step of the way, making the entire process smooth and stress-free. What really stood out was how they went above and beyond by recommending an excellent constructor to help us bring our renovation ideas to life. Thanks to their advice and connections, our apartment has turned into a real home. We are so pleased and grateful for all their hard work and dedication. If you’re looking for a trustworthy, efficient, and supportive real estate agency, we can’t recommend At Home in Valencia enough!
Respuesta de At Home in Valencia
Dear Katarina, Thank you so much for your wonderful words! It has truly been a pleasure accompanying you on this journey and helping you find and create your perfect home in Valencia. I’m delighted that our recommendations and support made the process smooth and enjoyable for you. Your trust and enthusiasm mean so much to us, and we are very grateful for the opportunity to assist you. Wishing you many happy moments in your new home! Warm regards, Jelena.
Marla S.
hace 1 año - 5 (Experiencia positiva)
I had a stellar experience with the At Home in Valencia team. In addition to being extremely professional, Maria answered my questions in an efficient and timely manner. This made the entire process of me renting my new home in Valencia seamless and stress-free. I highly recommend working with this women-run company if you’re looking to move to Valencia, Spain.
Pamela Rosario
hace 2 años - 5 (Experiencia positiva)
Highly recommend! The ladies of At Home in Valencia made our move completely seamless and were so incredibly helpful. As people who had previously been newcomers to the city, they understood our needs and went out of their way to make us feel comfortable. Special mention to Jelena who put up with me :) When we moved into our apartment, they even prepared a special surprise for our son. So wonderful!
Respuesta de At Home in Valencia
Dear Pamela, Thank you so much for your kind words and wonderful recommendation! It was such a pleasure to support you during your move and to help make Valencia feel like home from the very beginning. We know how important it is to feel comfortable when arriving in a new city, and we’re delighted that you felt cared for throughout the process. I’m especially happy that your son enjoyed the little surprise — those small details mean a lot to us. Wishing you and your family many happy moments in your new home, and remember we’re always here whenever you need us. Warm regards, Jelena.
Igor Capracci
hace 2 años - 5 (Experiencia positiva)
Tengo el placer de trabajar con Jelena desde hace dos años y medio. En concreto, Jelena se encarga de gestionar mi apartamento en alquiler dado que yo actualmente no resido en la misma ciudad. Durante todo este tiempo, Jelena me ha propuesto siempre inquilinos con buenísimo perfil. La diligencia en la gestión de contratos así como las entradas/salidas de los distintos arrendatarios es siempre impoluta y muy bien organizada. Además de su profesionalidad a este respecto, Jelena aporta una dimensión humana en sus interacciones que valoro altamente: sabe escuchar, sabe adaptarse, sabe encontrar compromisos de forma muy práctica para asegurar la satisfacción de todas las partes. Todo siempre en un entorno de plena confianza y transparencia. Por último, quiero mencionar que Jelena conoce y controla perfectamente el funcionamiento de los procesos de compra-venta y de alquiler en todas sus modalidades (vacacional, corta duración y larga duración) así como la legalidad en torno a estos. Lo quiero mencionar porque Jelena no es española y es meritorio destacar que lo controla tan bien como alguien local. Entiendo que esto es de gran valor añadido para la comunidad internacional que acude an ella en búsqueda de alojamiento en Valencia.
Respuesta de At Home in Valencia
Muchísimas gracias Igor por tus palabras tan generosas y por la confianza que me has dado durante todos estos años! Es un verdadero placer trabajar contigo, no solo por tu profesionalidad como propietario, sino también por tu forma de ser: siempre puntual, resolutivo y dispuesto a asumir responsabilidades cuando surgen situaciones que requieren tu intervención. Eso hace que la gestión de tu apartamento sea muy fluida y que todo funcione de la mejor manera posible. La buena comunicación y la confianza mutua han hecho que nuestra colaboración sea realmente enriquecedora. Para mí es un orgullo poder acompañarte en la gestión de tu vivienda y cuidar de ella como si fuera propia. Gracias de corazón por tu reconocimiento. Seguiremos trabajando con la misma dedicación para estar siempre a la altura de tu confianza. Un cordial saludo, Jelena.
Alex
hace 2 años - 5 (Experiencia positiva)
Very professional and trustworthy real estate agents. Definitely recommend!
Respuesta de At Home in Valencia
Thank you so much for your kind words and recommendation Alex! It means a lot to us that you highlight our professionalism and trustworthiness — values we always try to bring into every collaboration. We’re very happy to have accompanied you and look forward to being here whenever you need us in the future. Warm regards, Jelena.
Javiera López
hace 2 años - 5 (Experiencia positiva)
Quiero agradecer la buena disposición de María para resolver todas nuestras dudas y la confianza que nos otorgó en todo momento. Estamos muy felices con nuestro piso y con el cómo se gestionó todo. Recomiendo a At Home Valencia en un 100% Muchas gracias 💖
Antek Prochownik
hace 2 años - 5 (Experiencia positiva)
Everything was well done. I highly recommend this agency. Ms Maria helped us rent a flat very quickly. 5/5
Melissa Salla
hace 2 años - 5 (Experiencia positiva)
Jelena is the best real estate agent. After we had problems with the previous contact person who scammed us, Jelena helped us directly. She spoke to us on the phone and was able to find an apartment for me and my flatmate within a day. Everything was serious and professional. The night we arrived, she was waiting for us and we were able to pick up the keys to the apartment from her. She made sure that the cab driver would help us with our luggage and came to us the next day to sort out the remaining papers. She also helped us to file a complaint with the police. She acted as an interpreter and made sure that we could arrange a lot of things. We can highly recommend Jelena as a contact person and cannot express in words how happy we are that we found the real estate agency At Home in Valencia.
Respuesta de At Home in Valencia
Dear Melissa, what a journey it was indeed — almost like a detective story, but luckily with a happy ending :-). It was a real pleasure helping you and Zoe, settle in after such a rocky start. I’m so glad we could turn things around quickly and make sure you felt safe, supported, and at home in Valencia from day one. Thank you for your kind words and trust — they mean the world to me. Wishing you and Zoe lots of great adventures and happy moments in future. Warm regards, Jelena.
Mariana Storani Estévez
hace 2 años - 5 (Experiencia positiva)
Alquile mí primer piso en España con At Home, la atención de Maria fue increíble y nos transmitió mucha tranquilidad.
Frida Granum Staxrud
hace 2 años - 5 (Experiencia positiva)
We are four students from Norway who needed an apartment to rent for a year while studying in València. Jelena has been very helpful, and the communication has been friendly, quick and professional. The all over experience with At Home in València has been great!
Respuesta de At Home in Valencia
Dear Frida, Thank you so much for your kind words! It was a pleasure helping you find your apartment in Valencia for your Erasmus semester, and I’m delighted that the process was smooth and enjoyable for you. If you or anyone you know ever needs assistance with real estate in Valencia, please don’t hesitate to contact us. Warm regards, Jelena.
Sophie johan
hace 2 años - 5 (Experiencia positiva)
Thank you so much Jelena for your great work and attitude! Looking for a furnished apartment in Valencia had been quite a struggle for me and after months of searching I was lucky enough to find an ad from At Home in Valencia. Since the very first message Jelena has always been very timely and efficient. Not being able to visit the area before moving in is always a scary process but Jelena gave me all the information I needed about the apartment and area making the whole process a lot more enjoyable for me. She was also ever so kind to give me some very useful recommendations for my arrival in Valencia. I would highly recommend her!
Respuesta de At Home in Valencia
Thank you so much for your kind words Sophie! It was an absolute pleasure helping you find your furnished apartment in Valencia. You were a wonderful tenant, and the landlady was truly delighted with you. I’m so glad that I could make the process smoother and that my recommendations helped you feel at home from the start. I really appreciate your recommendation and wish you all the best in the future. Warm regards, Jelena.
Malte Kohlsaat
hace 2 años - 5 (Experiencia positiva)
I am from Germany and I was looking for an apartment to buy in Valencia. Jelena supports me over 2 years until I found the right apartment. Couldn’t have done it without her. She was a great help and always the first to contact the seller. She was handling the whole selling process perfectly. I can 100% recommend.
Respuesta de At Home in Valencia
Thank you so much for your wonderful review, Malte! It was a true pleasure to accompany you on your search for the right apartment here in Valencia. I know it was quite a journey over these two years - with countless calls, messages, and video viewings - but I’m so happy we found the perfect place for you in the end. And in the meantime, we even managed to assist your parents in buying a property in Valencia too. Thank you as well for your trust throughout the whole process - it means a lot. I also truly appreciate you choosing me to manage the rental of your investment. Here’s to many more fruitful years to come. Warm regards, Jelena.
Jonathan Bluemel
hace 2 años - 5 (Experiencia positiva)
Finding a flat with Jelena and team was from end to end a super positive experience. Great friendly communication, fast responses, lots of help and practical advices, awesome help with sorting out the practical things. I can highly recommend working with Jelena, especially if you are new to the city and need a reliable and trustworthy expert for all things real estate. Will be happy to work with Jelena again in the future.
Respuesta de At Home in Valencia
Thank you so much for your wonderful review Jonathan. It was a real pleasure helping you find your flat in Valencia, and I’m so glad to hear the experience was so positive from start to finish. I always try to make the process as smooth and stress-free as possible, especially for those new to the city, so your words mean a lot. Kind regards, Jelena.
Oisin Healy
hace 2 años - 5 (Experiencia positiva)
Jelena has been brilliant from start to finish. She really helped us find our perfect apartment for our stay in Valencia with ease and is always there to answer any questions if needed. She made it easy to get an apartment which is hard to do by yourself. I would 100% recommend using at home in Valencia if you are looking to make a move. Thanks again for all your help Jelena.
Respuesta de At Home in Valencia
Dear Oisin, Thank you so much for your kind words! It was an absolute pleasure helping you find your perfect apartment in Valencia. You were truly top tenants—very responsible, treated the flat in the best possible way, and left it in impeccable condition, as if no one had lived there for three months. The landlords couldn’t have asked for better tenants! I really appreciate your recommendation and wish you all the best. If you ever need anything, I’d be more than happy to help. Good luck in Australia with your new endeavors! Warm regards, Jelena.
She H.
hace 2 años - 5 (Experiencia positiva)
I have nothing but positive things to say about AtHomeValencia and Jelena. She’s been incredibly proactive and eager to assist us. A friend who recommended them had a similarly great experience. Although we didn’t end up booking a property with them due to needing to be closer to our children’s school, I’m confident you’ll be impressed by the service they provide.
Respuesta de At Home in Valencia
Thank you so much for your wonderful review! Even though we didn’t end up finding the right rental this time, it means a lot to me that you appreciated the effort and professionalism I put into helping you. It was a real pleasure assisting you, and your kind words are such a lovely and unexpected gesture. I wish you and your family all the best in Valencia, and if you ever need support with real estate in the future, I’ll be more than happy to help. Warm regards, Jelena.
Paul Pogba
hace 2 años - 5 (Experiencia positiva)
¡Una de las mejores agencias de Valencia! Como extranjero, he tenido muchos problemas con las agencias inmobiliarias. A menudo les falta profesionalidad y capacidad de respuesta. Pero desde que conocí a Jelena de la agencia "At Home", todo se ha gestionado de forma impecable. Recomiendo encarecidamente trabajar con ellos.
amarrador 6756
hace 2 años - 5 (Experiencia positiva)
Excelente servicio, Jelena es una profesional muy capacitada y atenta, revomendable 100%
Roberta Pireddu
hace 2 años - 1 (Experiencia negativa)
Atención al cliente pésima, no he podido ni siquiera pedir una cita para poder ver un piso porque por teléfono me han dicho que ellos no quieren perder el tiempo. No me han dado explicaciones ni me han ofrecido otras alternativas. Se supone que ayudan a la gente que tiene necesidad de encontrar un hogar y para eso se necesita amabilidad, empatía y educación, todas cualidades que esta empresa no tiene.
Respuesta de At Home in Valencia
Dear Roberta, As we discussed, the property owner prefers an initial lease term of 6 to 10 months, with the possibility of extending to a permanent agreement based on tenant suitability. We understand you're seeking a minimum one-year lease, and we regret that this particular arrangement doesn't align with your preferences. The short term rental, less than a year, was not negotiable to you and long stay from the start was not negotiable for the owner. We wanted to be fair to you, so that is why thougth that there was no point of showing you the propery that finaly you do not want to rent and the onwer does not want to rent out. Our agency specializes in mid-term rentals, typically ranging from 6 to 10 months, and we currently don't have long-term rental options available. We acknowledge the challenges in Valencia's current rental market, especially with the limited availability of properties offering permanent leases. Should we become aware of any long-term rental opportunities that fit your criteria, we'll be sure to inform you promptly. We strive to assist all our clients to the best of our abilities and take pride in our customer service and attention to detail. We wish you all the best in your search and hope you find a suitable residence soon. Kind regards, The At Home In Valencia Team
Iryna Sabaleuskaya
hace 2 años - 5 (Experiencia positiva)
Jelena is a real professional and helped a lot with renting an apartment: showed it remotely, responded fast and helped with all the questions. Thank you!
Emil Krause
hace 2 años - 5 (Experiencia positiva)
Thank you for the great workshop :-)
Respuesta de At Home in Valencia
Thank you Emil, we are happy to read that you liked our presentation about how to purchase a property in Valencia. Feel free to contact us anytime regarding any question when it comes to real estate in Valencia.
Julia Pobiedonostseva
hace 2 años - 5 (Experiencia positiva)
It was an incredible experience renting an apartment with "At Home in Valencia." We found our apartment and completed the contract online. Jelena was exceptionally kind and helpful. We are delighted with our apartment. Thank you so much! We highly recommend “At home in Valencia”💛.
Zorana D
hace 2 años - 5 (Experiencia positiva)
This is my second time working with the outstanding team at "At Home in Valencia" to find tenants for my apartment, and once again, the experience was amazing. Jelena, the dedicated agent I worked with, demonstrated an unparalleled level of professionalism and expertise throughout the entire process. Jelena's commitment to excellence was evident from the initial stages of our collaboration. She took the time to understand my specific requirements and preferences, ensuring that the candidates she filtered for my property were not only suitable but aligned with my expectations as a landlord. "At Home in Valencia" distinguished itself by its dedication to quality tenant placement. Jelena's approach went beyond just filling the vacancy; she carefully curated a selection of candidates who not only met the criteria but also demonstrated a genuine interest in maintaining a positive and mutually beneficial tenancy. Jelena's responsiveness and open communication were key factors that contributed to the success of the tenant placement. She kept me informed at every step, addressing any concerns promptly and maintaining a transparent line of communication. This level of commitment and reliability made the entire process smooth and stress-free. During the negotiation and leasing phase, Jelena showcased a high level of professionalism and negotiation skills. She navigated the intricacies of the leasing process efficiently, ensuring a fair and transparent agreement that satisfied both parties. Jelena's attention to detail and dedication to facilitating a positive experience for both landlords and tenants exemplified the agency's commitment to delivering exceptional service. In conclusion, "At Home in Valencia," led by the exemplary efforts of Jelena, has set a new standard in real estate services. Their meticulous candidate filtering process, coupled with personalized attention and professionalism, made finding the right tenants for my property a seamless experience. I wholeheartedly recommend "At Home in Valencia" to property owners and tenants alike, seeking a reliable and professional real estate agency in Valencia. Their commitment to excellence and client satisfaction makes them a standout choice for anyone. Even working with this agency online, before coming to Valencia, will make you feel at home.
Respuesta de At Home in Valencia
Dear Zorana, Thank you so much for this superb and detailed review on our work! It truly means a lot to know that, you felt supported and confident throughout the process of finding the right tenants for your apartment. Your trust gives the motivation to always go the extra mile in what we do, carefully listening to your needs, selecting the most suitable candidates, and making sure both landlord and tenants feel comfortable and satisfied. I’m especially happy to hear that the communication and transparency made everything smooth and stress-free for you, as this is exactly the kind of experience I aim to create for every client. I’m very grateful for your continued confidence in At Home in Valencia and in my work. It has been a true pleasure working with you every tima again, and I look forward to assisting you whenever you may need in the future. Warm regards, Jelena.
Gosia Karski
hace 2 años - 5 (Experiencia positiva)
Maria was incredibly helpful when we were looking to rent an apartment while still living in the UK. Without her involvement it would be much more stressful, costly and time consuming. She was available for us all the time, creating a bridge between us and the landlord. She visited the property on our behalf, walked us through on video and helped us prep the paperwork for credit check. We are incredibly grateful and will be in touch again when ready to buy. We highly recommend At Home In Valencia. Thank you Maria, see you soon.
Victor Pavlenko
hace 2 años - 5 (Experiencia positiva)
Дуже любʼязні та відкриті люди. Готові допомогти у будь-якій ситуації Переконливо рекомендую до співпраці
Piotr Grzechnik
hace 2 años - 5 (Experiencia positiva)
I recently bought an apartment in Valencia with Maria from AtHomeInValencia and she was very helpful. She assisted me during the whole process, starting from visits to the apartments, to handling the formalities of the purchase and administrative matters after. She always found time for me to explain if I didn't understand something or to give me advice. I can recommend 100%.
Lorena Delvasto
hace 2 años - 5 (Experiencia positiva)
Venta de ático en Valencia. Solo tengo palabras de agradecimiento para María y Jalena. Profesionalidad y acompañamiento de inicio a fin. María acertó en todas las decisiones que tomamos, gran conocimiento del mercado inmobiliario y destreza en el proceso de compraventa, un 10 en toda regla.
Mehdi Lagdani
hace 2 años - 5 (Experiencia positiva)
Outstanding service from At Home in Valencia! Jelena, our agent, ensured a seamless process for my apartment reservation. The place matched the online videos perfectly upon arrival. Jelena's professionalism and dedication made the experience top-notch. Highly recommend At Home in Valencia as the best agency in the region.
Ana Marques
hace 2 años - 5 (Experiencia positiva)
Imobiliária de confiança! Adorei a minha experiência com a Jelena, uma pessoa muito atenciosa! At Home in Valencia preocupa-se com os seus clientes e oferece o melhor serviço!
Martha Ernst
hace 3 años - 5 (Experiencia positiva)
Jelena is the very best! Helpful at finding an apartment for us, she treated with a very special care to meet our wishes. It was a great experience working with Jelena. Many many thanks for your help, you are amazing!
Konrad Nowacki
hace 3 años - 5 (Experiencia positiva)
Splendid service
Viktor Pellicer Baguena
hace 3 años - 5 (Experiencia positiva)
Maria es una excelente trabajadora , muy profesional , tanto para su servicio de traducción con los clientes como para toda la gestión de compra que hice .
Ольга Мелюзина
hace 3 años - 5 (Experiencia positiva)
Nunca escribo reseñas, pero en este caso definitivamente escribiré con gran gratitud a Jelene. Empezaré desde el principio. Llevo mucho tiempo buscando piso en Valencia, todas las agencias quieren contrato de trabajo, las entiendo, porque así son las leyes en España, y además por culpa de estos holgazanes, no podemos alquilar un piso, Siempre necesitamos un montón de documentos. Como soy de Ucrania, esto asusta a todos, pero Elena vio la decencia en mí e hizo concesiones. Por lo que está muy agradecida 🙏 En primer lugar, Jelena es una mujer muy simpática, positiva, me encanta la gente así. Ella me ayudó en cada paso del camino, sin importar las preguntas que tuviera, siempre estuvo en contacto y respondió todo lo que necesitaba. Aunque hay pocas personas así en las agencias, gracias a Jelene, ella siempre me ayudó. En segundo lugar, me gustaría señalar que el apartamento en el que me alojé era incluso mejor de lo que esperaba. Aunque la casa es antigua, el departamento es fresco, hay todos los electrodomésticos nuevos, muy limpio y cómodo. He vivido aquí con mucho gusto durante medio año. También quiero señalar que Jelena hace concesiones, por lo que también está muy agradecida, porque no a todo el mundo le interesan tus matices en la vida. Aconsejo a toda persona que esté buscando vivienda que se ponga en contacto con Jelene, solo puedo recomendar en base a mi experiencia, muchas gracias, lo aprecio y definitivamente recurriré nuevamente a usted para buscar departamento 🇺🇦 ❤️🇪🇸
Mauro Gambetta
hace 3 años - 5 (Experiencia positiva)
I highly recommend At Home In Valencia. Jelena was always very helpful at finding an apartment for us, and treat us in a very respectful way.
Hristova Ana
hace 3 años - 5 (Experiencia positiva)
Jelena is the best! She helped me a lot to find an apartment and with everything else that I asked for.
Elena Krstevska
hace 3 años - 5 (Experiencia positiva)
Maros Kovacik
hace 3 años - 5 (Experiencia positiva)
Great experience with extraordinary professional approach. I highly recommend to all of you. I am sure you will be satisfied with their services.
Alberto Gutiérrez
hace 3 años - 1 (Experiencia negativa)
El día 7 de agosto quedé en venir a ver una propiedad en Valencia el día 18 a las 13:30. Hoy he venido de Madrid para ello. Al llegar no hay nadie, llamo al contacto, y me dice que se les olvidó llamarme, y que ya está reservada y que no la pueden enseñar. He venido de Madrid para nada, y les da igual. Actualización 28/8 El anuncio estaba en idealista, número 97988041, como At Home Valencia. La persona que me atendió era Svetla.
Respuesta de At Home in Valencia
Estimado Alberto: Somos las fundadoras y únicas agentes de At Home in Valencia, María y Jelena. No hemos tenido contacto previo contigo ni hemos recibido correos electrónicos en nuestra dirección welcome@athomeinvalencia.com o llamadas a nuestros números +34 641 26 01 85 o +34 604 90 25 87. Durante todo agosto de 2023, nuestra agencia estuvo cerrada por vacaciones, lo cual se reflejó en nuestro horario laboral actualizado en Google. Por lo tanto, no organizamos visitas presenciales en ese período. Nos enorgullece mantener una comunicación transparente y detallada con nuestros clientes, como lo demuestran las reseñas positivas que hemos recibido. Lamentamos que hayas tenido una experiencia insatisfactoria, pero no ha sido con nosotras. Te invitamos a visitar nuestro sitio web, athomeinvalencia.com, para confirmar nuestros datos de contacto. Si deseas, puedes llamarnos o enviarnos un correo electrónico; estaremos encantadas de conocerte en persona y ver cómo podemos ayudarte. Además, hemos conocido a una profesional inmobiliaria en Valencia llamada Svetla Koleva. Quizás tu experiencia fue con ella. Puedes contactarla a través de su perfil de LinkedIn: https://www.linkedin.com/in/svetla-koleva-07473218/. O su pagina web: https://gcpartners.eu/ Le estaríamos muy agradecidas si pudiera eliminar su reseña, ya que no está dirigida a nosotras, sino a la Sra. Svetla Koleva de Global Capital Partners SL. https://gcpartners.eu/ Agradecemos de antemano su cooperación en este asunto. Un cordial saludo, El equipo de At Home In Valencia Maria & Jelena
Karolina Sosin
hace 3 años - 5 (Experiencia positiva)
We współpracy z Marią najbardziej cenimy sobie jej dostępność i krótki czas reakcji. Maria buduje świetny kontakt z klientem, co jest szczególnie ważne kiedy współpraca przebiega na odległość (z innego kraju). Pomaga nam w załatwianiu wszystkich kwestii formalnych, organizowaniu wymaganych dokumentów. Zawsze możemy na nią liczyć, nawet w najtrudniejszych i nieprzewidzianych momentach.
Thorsten Kohlsaat
hace 3 años - 5 (Experiencia positiva)
Jelena is simply the best!! Without Jelena our dream of an apartment near the beach in Valencia would never have come true. With great patience, she repeatedly contacted and viewed new properties for us. She was always honest and pointed out any shortcomings. We could rely on her judgment 100%. Since our Spanish is very poor, we needed a real estate agent with whom we could communicate in English or Dutch. There are certainly not many agents in Valencia who are fluent in Spanish, English and Dutch like Jelena. When we then found the right property, Jelena acted so quickly that we were the first to view the apartment and receive the confirmation of purchase. She carried out the negotiations and the purchase transaction with the notary perfectly for us and found a fair arrangement with the seller's agent. Even after the purchase, Jelena organizes the renovation, discusses all questions with us and helps with the registration for electricity, water and internet. She even makes sure that our apartment will be cleaned before our next stay. This is really much more than you can expect! Jelena helped us tremendously with her friendly manner and her competence, diligence, honesty and reliability. Thank you Jelena!!
Paulina Wójtowicz
hace 3 años - 5 (Experiencia positiva)
Wspaniała Partnerska współpraca z Marią, dobre zrozumienie i pomoc na każdym etapie wynajmowania mieszkania - także po, bo Maria pomogła nam również z podpisaniem umowy i zainstalowaniem internetu. Świetny Partner do wszelkich rzeczy związanych z zakupem lub wynajmem, polecam z całego serca.
Thibaud Martel
hace 3 años - 5 (Experiencia positiva)
At Home in Valencia is a real estate agency I highly recommend if you're coming to Valencia ! I'm a student who come with one friend for an erasmus program and we had some issues with an owner and his apartment when we arrived in Valencia. (insanitary apartment) So we call this agency and Jelena helped us to resolve the problems about the contract and the deposit with our old owner and find us a great apartment in less than one week. We are very gratefull to have met such an honnest and kind person like her. I really think that this agency is one of the best agencies in Valencia because they take the time to understand their customers and are very comprehensive.
Gaétan Vignaud
hace 3 años - 5 (Experiencia positiva)
Our experience with Jelena was really great! Arriving on Valencia for a semester of studies, we got a really big issue with an apartment unsanitary. We needed to find quickly another flat, and we found Jelena. Jelena proposed us a flat available immediatly, with the approximative same price, and a really amazing comfort. More than that, Jelena helped us to leave the unsanitary apartment, and to get back the money from the non-honest owner! To conclude, Jelena helped us to leave the unsanitary apartment without to lose the amount of money we gave to the non-honest owner, and she helped us to get quickly (less than one week) the new apartment she proposed to us. Even after to get the keys, Jelena kept in touch with us to be sure everything was going on well with the new flat. We highly recommand Jelena for her services and her kindness.
Suzanna Sloan
hace 3 años - 5 (Experiencia positiva)
It was a pleasure to work with Jalena in the renting of my property in Valencia. From organising a professional photographer to finding the tenants the process was smooth & professional. I would definitely recommend At Home in Valencia to everyone who needs this type of service.
Dagmara Smulewicz
hace 3 años - 5 (Experiencia positiva)
Maria estaba muy atenta y siempre a nuestra disposición en caso de cualquier pregunta. Recomendable 100% Muchas gracias 🙏
Marko
hace 3 años - 5 (Experiencia positiva)
One of the best real estate agencies in Valencia! Jelena and Maria will treat every client with special care and devotion to meet their demands. Beside their commitment and professionalism, they do everything in a friendly and easy going manner. Buying/renting a real estate in Spain could be a very challenging task, but thanks to - At Home in Valencia - it turned out to be a great pleasure for me and my family. Highly recommended!
San Dra
hace 3 años - 5 (Experiencia positiva)
Sinceramente recomiendo esta agencia si estás buscando un piso para comprar. En mi caso, al vivir en el exterior, considero la atención de María excelente y muy diligente. Te ayudan muy eficazmente con todas las gestiones durante el proceso de compra y después con dar de alta los servicios, si es necesario.
Aaron Harford
hace 3 años - 5 (Experiencia positiva)
Like others have shared, I cannot speak highly enough of Jelena! She is down to Earth, genuinely helpful, speaks several languages, and understands the challenges of being an expat in Spain when trying to find an apartment. She is organized, transparent, responsive, and was able to help us quickly locate the ideal apartment when we moved to Spain. Indeed, before working with her the process of finding a decent apartment difficult, frustrating, expensive, and largely a waste of energy and effort, not to mention financially draining since most stay in Airbnb while looking for an apartment. You cannot go wrong with Jelena and her company, and I highly recommend them!
Filip Wojciechowski
hace 3 años - 5 (Experiencia positiva)
What can I say? On the scale 1 to 5 I have to give... 6! I would have not imagined what was in front of my as a non-EUR earning foreigner buying a flat with a mortgage in Spain. It's been a long journey, but it has just ended very well. This happy ending would not have been possible if not for Maria! I have not experienced such a care from any other service in any other sector as I received with At Home in Valencia. Maria was guiding me well from the very first idea of buying a flat in Valencia to the purchase signing at a notary. She always assited me through the entire process, from visiting the flats I've spotted (or she suggested), pointing out nuances and things to pay special attention to while doing so, arranging huge help with financing, to liaising between banks, agencies as well as notaries and helping when I was in a really big need when the notary signing was delayed. I was always updated even on a daily basis what is the status and what I was required to do at each and every step, without having to worry about anything. To sum up, I highly recommed Maria and I will definitely collaborate with her in the future :)
Marcin Zakrzewski
hace 3 años - 5 (Experiencia positiva)
Una muy buena agencia, las cosas se tratan de manera profesional y muy rápida. Yo recomiendo
Lukas Peutz
hace 4 años - 5 (Experiencia positiva)
The place was amazing. There were no problems at all and the communication with the people from "at home in valencia" was exquisite. I really recommend them to anyone. They are absolutely professional and extremely kind. Thank you!
Pedro Duschenes
hace 4 años - 5 (Experiencia positiva)
Since I first got in touch with At Home in Valencia I was very well assisted, my questions were always answered, and my needs were met. Renting a property in Spain while living abroad didn't seem easy, but Jelena helped us through the whole process. The flat was just as wonderful as advertised, and we were very pleased to see that everything we had imagined was real. Jelena and the team are very reliable and helpful. I highly recommend their service!
Angelica Gurel
hace 4 años - 5 (Experiencia positiva)
Jelena and her team are amazing! They are very professional and kept great communication with us while helping my family move to Valencia! If you are looking for a trustworthy agency to help you find the perfect place in Valencia, reach out to At Home Valencia. They are the best.
natalia wichrzycka
hace 4 años - 5 (Experiencia positiva)
Pani Maria pomogła nam znaleźć mieszkanie na wynajem. Bez jej pomocy nie dalibyśmy rady. Jest profesjonalna i pomocna kobieta. Polecamy bardzo !!
Ian Collins
hace 4 años - 5 (Experiencia positiva)
Maria was very helpful. Responded to our needs quickly and made it very easy for us to move into the apartment. Would recommend her services.
Nohaypanparatantochorizo
hace 4 años - 1 (Experiencia negativa)
He llamado unas 7 veces para intentar ver un piso y la chica que ne atiende que parece inglesa, no debe de entender muy bien el español. Me dice que me llama en breve y confirma día y hora y después de semana y pico aún sigo esperando. Poca seriedad. Creo que voy a descartar visitar ese piso así que ellos se lo pierden. O mejor aún, cómo sé donde está, intentaré contactar con la propietaria. Así me ahorro esa comisión desorbitada por no hacer prácticamente nada de nada. Pd. Y encima mentirosos por su respuesta!!!
Respuesta de At Home in Valencia
Hola, lamentamos escuchar esto pero no tenemos ningún cliente a su nombre, hablamos español y no tenemos conocimiento de nada de lo que menciona, no tenemos llamadas perdidas ni visitas que no fueron confirmadas. ¿Puede explicar a qué propiedad se refiere por favor? ¿Puede facilitar su nombre y el nombre de la persona con la que hablaste?
Weronika Samol
hace 4 años - 5 (Experiencia positiva)
We had a great pleasure to meet Maria. She helped us to rent a beautiful apartment. Maria is fully dedicated, she is answering all of our questions and she is ready to help with anything. I would highly recommend to coorporate with At Home in Valencia!
Raivis Priede
hace 4 años - 5 (Experiencia positiva)
To find a superb place for family just on trust and video call, we are very happy that we find Jelena and her team AtHomeInValencia. They still help us if we need some advice for real estate or even just for any daily questions. Definetely recommend to coorporate!
Olga Sucholbiak
hace 4 años - 5 (Experiencia positiva)
I highly recommend Maria and At Home in Valencia as a firsthand help in starting your living or investing adventure in Spain. Trustful, fast and fully dedicated.
Eygló Jósephsdóttir
hace 4 años - 5 (Experiencia positiva)
I had been looking for and apartment in Valencia for a while, but it was not until I met Jelena and Maria that things started to work out. They provided an invaluable assistance and made the apartment hunt much easier. It was always possible to call them and get advice and assistance. Living in a new country, and having to fit in a new community, made their assistance priceless.
Karol Zarczuk
hace 4 años - 5 (Experiencia positiva)
I'm renting a flat through this agency with my friends, and everything is perfect. Super fast answering for any questions. Jelena is always ready to help with anything. Totally recommended
Magda !
hace 4 años - 5 (Experiencia positiva)
If you want to buy an apartment in Valencia, contact At Home in Valencia immediately!!! I'm really satisfied with our cooperation!! Professional service, good price and great contact. Maria step by step helped us to buy our dream apartment in Valencia. I dearly recommend this company. If you decide on cooperation, you will see how many profits it will bring!! :-)
Nelly Di Costanzo
hace 5 años - 5 (Experiencia positiva)
Tuve la oportunidad de ser asesorada por Jelena y María respecto de invertir en una propiedad en Valencia. Quedé toralmente satisfecha por el conocimiento que poseen de la ciudad, su potencial, su trato personalizado frente a dudas y posibilidades económicas, la predisposición para acompañarme y visitar sitios , y por sobre todo el trato honesto y cordial. Claramente se observa que poseen una amplia experiencia de su trabajo y calidad en sus resultados. No duden en consultar esta página, serán atendidos por verdaderas profesionales. Nelly Di Costanzo- Valencia- España
Marta Wolak
hace 4 años - 5 (Experiencia positiva)
Współpraca na najwyższym poziomie. Dobra komunikacja, dopasowanie do potrzeb, pomoc w przejściu przez meandry hiszpańskiej biurokracji. Dzięki pomocy Marii udało nam sie wynająć mieszkanie. I na pewno na tym współpraca sie nie skończy.
Philippe Gestido
hace 4 años - 5 (Experiencia positiva)
At Home in Valencia ha sido un gran descubrimiento para mí. He podido, desde la distancia, contar con su apoyo en cada etapa de la gestión del alquiler de mi piso. Desde la decoración hasta la búsqueda de inquilinos y la firma digital de la documentación. Cuentan con un equipo profesional y cercano a la vez, orientado al servicio de sus clientes. Muchas gracias María y Jelena por simplificar todas las gestiones.
Respuesta de At Home in Valencia
Muchas gracias Philippe, ha sido un placer trabajar contigo
Veikka
hace 4 años - 5 (Experiencia positiva)
Very professional real estate agent in Valencia. Even tough for some hiccups, the agent Maria was very professional and helpfull. Would recomend!:)
Aida Antuna
hace 4 años - 5 (Experiencia positiva)
Jelena is amazing! She is soooo helpful and professionals. She puts in so much effort to help. She is also very honest and GREAT at her job. Really recommend to work with her!!
Krzysztof Halicz
hace 4 años - 5 (Experiencia positiva)
Very good, full pro experience. Excellent comunication, friendly atmosphere, transparency and patience while crossing the red tape Spanish maze. If I were to buy another property in Spain It would be only with Maria from At Home in Valencia.
Jeanne Berg
hace 4 años - 5 (Experiencia positiva)
When my property manager suddenly abandoned me, I had no idea how to find a tenant for my house in Valencia, arrange the rental contract or perform any of the other legal requirements to rent my property in Spain. Jelena and Maria agreed to help me out, they immediately found a tenant, performed the screening, made the rental agreement, arranged the deposit, key exchange and notices. The rent started coming exactly on time and has not stopped since. Both of them have enormous experience in Valencia and many contacts that can assist when needed. They managed to increase my yearly income from lease by renting and managing my property through AirBnB during the high season and always finding a good tenants for mid term rental the rest of the year. Further more, they helped me out with many issues regarding property management too. I highly recommend Jelena and Maria from AT HOME IN VALENCIA, for your property needs. They are both very dedicated to their clients and they deliver phenomenal results.
E-J
hace 4 años - 5 (Experiencia positiva)
Eva Timoner
hace 4 años - 5 (Experiencia positiva)
En mi caso alquilaron mi apartamento y el trato personal y profesional ha sido excelente
Tara Biart
hace 5 años - 5 (Experiencia positiva)
It's been a great experience working with the team from At Home in Valencia. They are professional, efficient and go out of their way to help find the perfect flat. I couldn't recommend them enough!
Carter Dombeck
hace 5 años - 5 (Experiencia positiva)
Jesús RoRo
hace 5 años - 5 (Experiencia positiva)
Un gran equipo rápido y eficaz, muy profesional todo. Sin letras pequeñas y siempre de cara. Les dejaría mi piso con los ojos cerrados
Marcin Kądziołka
hace 5 años - 5 (Experiencia positiva)
If it weren't for Maja, the owner of the company, we probably wouldn't have been able to find an apartment and move to Spain. This is a person you can count on, definitely trustworthy. She helped us with many topics, especially during our humble beginnings in Spain. I definitely recommend Maja and “At Home in Valencia”.
Ana Krstic
hace 5 años - 5 (Experiencia positiva)
Breezy and very pleasing experience from start to finish! We were looking for a flat (with our dog) and, since it was August in Valencia, it was almost impossible to find a nice flat that is animal-friendly. Jelena went out of her way to help us and found the most beautiful and modern flat near Ruzafa for us. Thank you so much, Jelena. 10/10 would repeat again.
Rosa Bou
hace 5 años - 5 (Experiencia positiva)
I rented my apartment and everything was perfect and fast thanks to Jelena. The most notable is the personalized treatment and how she found the perfect tenants. Thanks Jelena!
Mirjana Strnad
hace 5 años - 5 (Experiencia positiva)
We moved to Malaga in the middle of a pandemic. We did not know the language and looking for a long-term apartment was a mission impossible for us. Thanks to Jelena, who was recommended to us by a friend, we managed to rent an apartment in a great location. Although we did not know Jelena personally and she is located in Valencia, she stood up for us as someone we have known for a very long time. In addition to gaining our trust, she gained the owner's trust as well who made several concessions to us and make the stay in her apartment as comfortable as possible. We are grateful to Jelena for all of this, as well as the speed of achieving the agreement, so it didn't take long from the first visit to the final agreement and moving in. Most important of all is the excellent cooperation. Jelena managed to be a real mediator and as I like to say, our "golden mouth" that led to mutual satisfaction. I highly recommend her and I know you won’t regret it. Mirjana Strnad, Serbia
Paula McDermid
hace 5 años - 5 (Experiencia positiva)
I met Jelena on a Friday, and one week later I moved into a beautiful apartment she helped me find. I was very impressed by the network of professionals she reaches out to for information. Jelena is honest, transparent, friendly and provides exceptional personal service. She knows Valencia and is dedicated to helping you find what you want. Don´t wait another second to hire Jelena.
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