Renta Garantizada Alicante/ Alquiler seguro para propietarios

I've been living at Residencial San Juan Homes for almost three years. The area is fantastic, especially if you're looking for a quiet, family-friendly atmosphere. The residential complex is fine. But for the price, the common areas are certainly average, nothing extraordinary. The quality of the properties is up-to-date, but they appear more than they are. They sell it as a luxury home, but nothing could be further from the truth. It's completely overpriced. If it's for purchase, I have nothing to say because I haven't had that experience. However, if it's for rental, I don't recommend it at all. The owner, GLOBAL HESPÉRIDES S.L., is opaque and has absolutely poor management. They don't provide any information. In fact, you never have direct contact with anyone. They operate by putting a "screen" in front of you, the company RENTA GARANTIZADA, whose customer service is even more deficient. It's impossible to speak to anyone in person. You can only reach them by email. They give poor and delayed responses. They don't provide proper service and don't provide a minimally efficient or effective service. Not even the most basic arrangements. My contract termination process was tedious, with zero coordination on their part. I had a 100% favorable delivery report, with absolutely no reports or incidents. And yet, they unjustifiably deducted the payment for a kitchen cleaning from me without warning. The report clearly reflects that everything was OK. The normal, necessary cleaning that every landlord must take care of to deliver the property to the next tenant in the best possible condition is charged to you without prior notice and when it's no longer worth the struggle. Furthermore, they unjustifiably withhold the return of your deposit and security deposit for an excessive amount of time not reflected in the contract. Be careful with that. Even if you do everything perfectly, you can't expect the money back within a reasonable timeframe. What's more, they warn you it will take 30 days, because they want it (it's not in the contract), and then they delay even more days. You're contractually obligated not to cancel your utilities because they're responsible for managing the change of ownership. Well, I received a water bill four months after the contract was terminated. I had to claim the payment and request that they manage it again. They tell me they've done it, yet I've been talking to the company for two weeks and they haven't received a single request. A complete waste of time for me due to their poor service. In short, I don't recommend them at all if you don't want to have constant headaches with them.

No alquiléis pisos a esta empresa, son unos impresentables. Cuando hay alguna avería para empezar no tienen número de teléfono para hacer llegar la incidencia, tienen solo un correo electrónico que lo mismo te hacen caso con suerte o no. Y luego con la fianza se hacen los locos. Te exigen formalidad y puntualidad a la hora de pagar el alquiler pero luego ellos son unos informales y no cumplen con el contrato.

Servicio personalizado muy recomendable. Desde el primer día hasta el día de hoy, Vanessa nos asesoró personalmente, siempre mostró un grado de implicación elevado por resolver nuestras inquietudes y facilitarnos en todo el proceso. Además, algo poco común en muchos servicios comerciales, Vanessa no solo estuvo al inicio del proceso en la comercialización, desde aquél día hasta la actualidad realiza de forma proactiva un seguimiento preocupándose por nuestra satisfacción y bienestar, siendo resolutiva y ágil en cualquier caso en la que la hemos necesitado. Una gran profesional.